Privacy Policy

Lockstep Technology Group, a Georgia limited liability company and any affiliates, subsidiaries, or any other entity or organization controlling, controlled by, or under common control therewith, including without limitation, BridgeTek Solutions, LLC, Transformyx, LLC, ProComputing Holdings, LLC, ProComputing, LLC, and ProComputing Services, LLC are hereinafter defined collectively as the “Lockstep Technology Group”.  Lockstep Technology Group respects your privacy and wants you to know what information we collect from you which may identify, relate to, describe, be capable of being associated with, or could reasonably be linked, directly or indirectly to you (“Personal Information”), when and how we may use your Personal Information, the measures we take to protect your Personal Information, and the choices you have regarding your Personal Information collected on this website and other websites or online applications maintained by members of the Lockstep Technology Group that reference this Privacy Policy (each, a “Site”), along with other services that we provide in support of the operations of the Site (collectively with the Site, the “Services”).  As used in this paragraph, “control” or “controlling” means the direct or indirect ownership of more than fifty percent (50%) of the voting securities of an entity, or the power to direct or cause the direction of the management and policies of an entity, whether through ownership, by contract, or otherwise.

This Privacy Policy sets forth our practices with respect to the collection, use, and transfer of your Personal Information in connection with our operation and provision of the Services.  By using the Site or accessing the Services, you consent to our collection, use, and transfer of your Personal Information in accordance with the terms set forth in this Privacy Policy.

Any links found on the Site to websites maintained by anyone other than Lockstep Technology Group are not governed by this Privacy Policy.  While we endeavor to work with third parties that share our respect for user privacy, we are not responsible for the privacy policies or privacy practices of such third parties. Should you have any questions regarding the use of your Personal Information on these websites, we urge you to view that website’s privacy policy.

What information do we collect?

Lockstep Technology Group may collect Personal Information in a variety of ways, including: (1) directly from you, (2) from the Site’s server logs, and (3) through the use of cookies, pixels, web beacons, and other similar passive technologies. This Personal Information is used and shared with other entities affiliated with Lockstep Technology Group for business and operational purposes, such as administering and improving the Services, general advertising and marketing, customer service, analyzing and managing the businesses, market research, and improving our products.

Personal Information you provide to Lockstep Technology Group through the Services may be stored and processed in any country where we have facilities or service providers.  By using the Services, you consent to the transfer of your Personal Information to countries outside of your country of residence, including the United States, whose data protection rules may differ from those in your country of residence.

Information provided directly by you:

When visiting the Site or using the Services, you may be asked to provide certain Personal Information. This information will be kept in a database for future reference, as needed. We may use this information to contact you with offers regarding products or services from Lockstep Technology Group. If you wish to opt out or unsubscribe, please contact us at the address below.

Specifically, we may collect the following types of Personal Information and other information directly from you when you use the Site or Services, make a purchase, fill in contact forms for services, or communicate with our team. We may collect the following types of Personal Information:

  • Registration Information. We collect information on you in order to set up an account. This may include your name, postal address, email address, phone number, date of birth, login name and password;
  • User Profile Information.You may provide us additional information about your preferences;
  • Payment Information. When you add a credit card or payment method to your account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers; such information is securely processed and stored by third party payment processors such as Stripe and ConnectBooster. For more information on Stripe’s privacy practices, please visit: https://stripe.com/privacy. For more information on ConnectBooster’s privacy practices, please visit: https://www.connectbooster.com/privacy-policy/. We may also use the services of other third party payment processors from time to time in the ordinary operation of our business.
  • Information in Customer Records, including name, postal address, phone number and customer ID.

Lockstep Technology Group may also ask you to provide information such as your name, address, telephone number and email address for customer support or to resolve any technical issues that you may have with the Services. This information will help us to improve the Services for you and other users.

Server Logs and Cookies

Lockstep Technology Group may track certain information regarding your visit to the Site or use of the Services and store the information in our servers. Like many other websites, Lockstep Technology Group and its providers may collect and store information that is generated automatically as you navigate through the Site or use the Services.  This information is primarily needed to maintain the security and operation of the Services, and for our internal analytics so that we can improve the Services. This information is captured electronically and may include:

  • Device Information. Lockstep Technology Group receives information from your device when you use our websites or mobile applications this may include IP address, web browser type, name of your internet service provider (ISP) mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, and push notification tokens.
  • Internet and Electronic Activity Data, including cookies, details of your visits to the Site, including traffic data, generalized location data, logs, and other communication data and the resources that you access and use on the Site or through the Services, device’s unique device identifier, operating system, browser type, mobile network information, device’s telephone number, browsing history, browser and device information, advertising identifiers, clickstreams, search history, usage details, IP address, pixel tags, browser version, operating system, other tracking technologies.
  • Lockstep Technology Group may also utilize cookies to customize your experience with the Services and store certain information about you. Cookies are small data files that we transfer to your computer’s hard disk for record-keeping purposes. The Services use cookies to analyze trends, recognize you, tailor the Services to you, or to detect and prevent fraud. You can instruct your browser, by changing its options, to disable cookies or to prompt you before accepting a cookie from the Services. If you disable cookies completely, however, you may not be able to use all portions or functionality of the Services.

 

  • Third Party Cookies

 

  • Google Analytics. We use Google Analytics on the Site to help us analyze the traffic on the Site. For more information on Google Analytics’ processing of Personal Information, please see http://www.google.com/policies/privacy/partners/ You may opt out of the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

  • Meta Pixel. We may use Meta Pixel Tags on the Site to better measure, optimize, and retarget our marketing campaigns. More information about the protection of your privacy can be found in Facebook’s Data Policy: https://www.facebook.com/about/privacy/. For information about Facebook pixel opt-out options, please visit: https://www.facebook.com/help/568137493302217.

 

  • We use Hubspot to assist with analytics of the Site. Hubspot will set cookies for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session.

 

  • Future Third Party Cookies. We may use additional Third Party Cookies or similar tracking technologies in the future to improve the functionality, performance, and user experience of the Services. Any such use will be consistent with this Privacy Policy. We encourage you to periodically review this Privacy Policy for updates regarding the use of Third Party Cookies.

 

  • Web Beacons. Our Services and emails may contain web beacons. A “web beacon,” also known as a pixel tag or clear GIF, is typically used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of our Services.

 

Information Received from Third Parties

In some instances, we may receive Personal Information and/or anonymous data about you from other parties, such as our affiliates, business partners, and service providers.  That information may be obtained online, offline, or through publicly available resources.  We may combine this information with the information you provide, and other data we already have about you.

We may also receive information about you from social media platforms, when you interact with us on those platforms, access our social media content, if you use a third-party account to sign-in to the Services, or link a third-party account to your account. Please note that the information we may receive from those third parties (such as Facebook, Twitter, LinkedIn, and Youtube) is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information using a social media platform.

Purpose of Collection

Lockstep Technology Group may process your Personal Information for the following lawful business and commercial purposes, in accordance with the practices described in this Privacy Policy, and based upon the legal justification set forth in the parenthetical:

  • Provide Services. We may use your Personal Information to provide services you may request from us. (CONSENT; CONTRACT; LEGITIMATE INTEREST)
  • Monitor Services. We collect your Personal Information for monitoring purposes to help us diagnose problems with our servers, administer and troubleshoot the Site and Services, calculate usage levels, analyze industry standards, and analyze transactions, trends, and statistics regarding the use of the Services. (CONSENT; LEGITIMATE INTEREST)
  • Respond to Inquiries and Fulfill Requests.  We may use your Personal Information to respond to your inquiries and to fulfill your requests for information. (CONSENT)
  • Communicate with You.  We may use your Personal Information to send you marketing information about the Services, special promotions, and other items that may be of interest to you.  We may also contact you on behalf of our third-party business partners about a particular offering of theirs that may be of interest to you. (CONSENT; LEGITIMATE INTEREST)
  • Improve the Site and Services.  We may use your Personal Information to make the Site and Services more stable and user-friendly, to analyze service issues, improve the design and content of the Site and Services, personalize your experience, analyze how the Site and Services are used, offer new services, and to develop new marketing programs relating to the Site and Services. (CONSENT, LEGITIMATE INTEREST)
  • Customer Service. We may use your Personal Information when contacting you regarding customer service, the Services, or in response when you provide feedback. We may also use your information to send administrative emails regarding the Services or to inform you of any changes to this Privacy Policy, our Terms, or our third-party partner’s terms. (CONSENT; LEGITIMATE INTEREST)
  • Support Business Operations. We may use your Personal Information to support our internal and business operations, including marketing, security, and advertising. (CONSENT; LEGITIMATE INTEREST)
  • Enforce Agreements. We may use your Personal Information to enforce separate agreements between you and us, enforce this Privacy Policy, our Terms of Use, or our third-party partner’s terms of use, or in connection with a transaction with a similar effect. (CONSENT; CONTRACT)
  • Fulfill Other Purposes. We may use your Personal Information to fulfill: (a) any other purpose for which you provide it; (b) any legal or regulatory requirements and any of our internal policies; (c) other purposes disclosed at the time of collection; (d) any other purpose with your consent; and (e) any other purposes set forth in this Privacy Policy. (CONSENT; LEGITIMATE INTEREST)

Legal Basis for Processing

We process your Personal Information with your consent or subject to the performance of a contract to which you are a party or, alternatively, to take steps at your request to enter into an agreement. If our processing is based solely on your consent, you have the right to withdraw your consent at any time.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your Personal Information to unaffiliated outside parties, except as follows:

  • Subsidiaries and Affiliates. We may disclose Personal Information about you to our subsidiaries and affiliates.
  • Service Providers & Contractors. To help us provide superior service, your Personal Information may be shared with our service providers, contractors, and other third parties we use to support our business and who will safeguard it in accordance with this Privacy Policy. Such third parties may help us with order processing and fulfillment, providing customer service, maintaining and analyzing data, and sending customer communications on our behalf.
  • Marketing Partners. We may share your Personal Information with entities that perform marketing or data aggregation services on our behalf, or with which Lockstep Technology Group or an affiliate has joint marketing arrangements.

 

  • Advertising Partners. We may share your Personal Information with third party advertising partners. These advertising partners may use first- and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Services. You can opt out of these services using the Ads Preferences Manager or you can use the Google Analytics opt-out browser add-on. These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks, commonly referred to as “interest-based advertising.”
  • Analytics Partners.  We may use analytics-based technologies to assist with personalization, advertising, and marketing.  These technologies capture how you interact with our Services through behavioral metrics, heatmaps, and session replay to improve and market our products and Services. 
  • Authorized Representatives. If another individual is managing your account with us or your email account which the Services connect to on your behalf (for example, a wife managing the account of a husband), as authorized by you or as a personal representative under applicable law, that person can view all Personal Information about you on the Site or in the Services.
  • In the Event of Merger, Sale, Divestitures, or Change of Control. Lockstep Technology Group reserves the right to transfer Personal Information to a buyer or other successor in interest that acquires rights to that information as a result of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Lockstep Technology Group or substantially all of its assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about you is among the assets transferred.
  • With Your Consent. We may share your information for other purposes pursuant to your consent or at your direction.

 

  • Other Disclosures. We may disclose your Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) conform to legal requirements and comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory request; (ii) enforce the Terms of Use, other agreements, including between you and us, and any other documents included or referenced therein (all of which are incorporated into and made a part of this Privacy Policy by reference); (iii) fulfill the purpose for which you provide it; (iv) detect, prevent, or otherwise address fraud or security issues; or (v) protect against harm to our, your, or third parties’ rights, property, or safety.

We may share and disclose de-identified and/or aggregate analytics with third-party partners for the purposes described in this Privacy Policy or where it is collected, or any other legal purpose, including, when and where applicable, sharing and disclosing non-personally identifiable information combined with Personal Information.  Information you enter into forms or otherwise submit through the Services is encrypted using Secure Socket Layer Technology.

Choices

We strive to provide you with choices regarding how we use the Personal Information you provide to us. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features of the Services. We have created mechanisms to provide you with the following control over your information:

  • Editing and Deleting Account Profile Information

To update your information, please contact us as specified in the Contact Us section below.

If you require your information to be deleted, you may contact us at hello@lockstepgroup.com and request your information be deleted. We will delete or anonymize the information unless we require it to:

  1. Collect outstanding balances
  2. Assist with any legal investigations
  3. Prevent fraud
  4. Resolve any outstanding disputes
  5. Require it for Tax purposes
  • Advertising

We may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements about the Services. Such third parties may gather information about your visit to the Site or use of the Services, monitor your access or market the Site or Services to you, monitor the ads you view, click-on, or interact with, when they were delivered, and the screens and pages that they are on.

  • Marketing

From time to time if you have supplied your email address, we may send you marketing or informational emails. If you prefer not to receive any or all of our marketing and promotional communications, you may opt-out of these communications by following the opt-out prompts on these communications. You also may ask us not to send you other marketing or informational communications by contacting us as specified in the Contact Us section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to your support requests.

  • Do Not Track

Some browsers have a “Do Not Track” (“DNT”) feature that lets you tell websites and online services that you do not want to have your online activities tracked. Such browser features and industry standards are not uniform. As such, Lockstep Technology Group does not monitor or respond to DNT browser requests.  If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.

What security measures do we take?

We use reasonable organizational, technical and administrative measures to protect your Personal Information under our control. Unfortunately, no transmission of information over the Internet or other storage system can be guaranteed to be 100% secure and we cannot guarantee the measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. If you believe that your interaction with the Site or Services is no longer secure, or that your Personal Information is at risk, please notify us of the problem immediately using the contact information listed below (please note that there may be delays should you contact us by mail).

What about the use of the Site by visitors under the age of sixteen?

This Site and its Services are not directed to individuals under the age of sixteen (16), and we request that visitors to the Site under the age of sixteen (16) not provide any Personal Information. If Lockstep Technology Group learns that a child under the age of sixteen (16) has submitted Personal Information to the Site or Services without guardian or parental consent, we will take all reasonable measures to remove or delete such information as soon as practicable and not use such information for any purpose, except where necessary to protect the safety of the child or others or as required or allowed by law. If you believe a child under the age of sixteen (16) has provided us with Personal Information, please contact us as specified in the Contact Us section below.

Retention Period

Lockstep Technology Group may retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. We are under no obligation to store such Personal Information indefinitely and, to the extent permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal Information. Credit card information is stored for two (2) years past the expiration date of the credit card.

International Transfer of Information

The Site is hosted in the United States. If you are visiting the Site or using the Services from outside the United States, your Personal Information may be transferred to, stored, and processed in the United States in accordance with this Privacy Policy and applicable U.S. laws. Please note your Personal Information will be transferred, processed, collected, use, accessed, and/or stored in the United States, a country and jurisdiction that may not have the same data protection laws or rights as the country in which you reside, and subject to U.S. laws. Please do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers. By using the Services, you consent to the transfer of your information to our facilities and the practices described in this Privacy Policy.

EEA and UK Privacy Rights

Individuals (“Data Subjects”) in the European Economic Area (EEA) and the United Kingdom (UK) have certain privacy rights under EU and UK law, including the General Data Protection Regulations (the “GDPR”) and UK Data Protection Act 2018. In the event, we collect Personal Data (as defined in the GDPR) that is subject to the GDPR, this section shall apply. Terms in this section are to be understood in a manner consistent with the GDPR including the definitions of such terms in the GDPR. Such terms may have a different definition or meaning in other portions of this Privacy Policy because the GDPR may not apply to those sections.

  • Data Controller

The Data Controller is the Lockstep Technology Group.

  • Processing Purposes and Legal Bases

Lockstep Technology Group processes your Personal Data for the lawful purposes, and under the legal bases set forth in this Privacy Policy.

  • Onward Transfer

Lockstep Technology Group will not disclose Personal Data to a third party except as stated below:

We may disclose Personal Data to subcontractors and third-party agents. Before disclosing Personal Data to a subcontractor or third-party agent, we will obtain assurances by contractual agreement from the recipient that it will: (i) transfer such data only for limited and specified purposes; (ii) ascertain that the subcontractor or third-party agent is obligated to provide at least the same level of privacy protection as is required by the GDPR; (iii) take reasonable and appropriate steps to ensure that subcontractors and third-party agents effectively process the Personal Data transferred in a manner consistent with the organization’s obligations under the GDPR; (iv) require subcontractors and third-party agents to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the GDPR; (v) upon notice, including under (iv), take reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provide a summary or a representative copy of the relevant privacy provisions of its contract with subcontractors and third-party agents to the Supervisory Authorities upon request.

We also may be required to disclose, and may disclose, Personal Data in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements, or in the event of a merger or acquisition.

  • Rights under the GDPR

Data Subjects have the following privacy rights under the GDPR:

  • Right of Access. You have the right to obtain confirmation from us as to whether or not we process Personal Data from you, and you also have the right to at any time obtain access to your Personal Data stored by us.
  • Right to Rectification. If we process your Personal Data, we use reasonable measures to ensure that your Personal Data is accurate and up-to-date for the purposes for which your Personal Data was collected. If your Personal Data is inaccurate or incomplete, you have the right to require us to correct it.
  • Right to Erasure. You may have the right to require us to delete your Personal Data.
  • Right to Restrict Processing. You may have the right to request the restriction or suppression of Personal Data.
  • Right to Withdraw Consent. If you have given your consent to the processing of your Personal Data, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal.
  • Right to Data Portability. You may have the right to receive the Personal Data concerning you and which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller.
  • Right to Object. You may have the right to object to the processing of your Personal Data as further specified in this Privacy Policy and you may have the right to object to decisions being made with your Personal Data based solely on automated decision making or profiling.
  • Right to Lodge a Complaint with Supervisory Authority. You have the right to lodge a complaint with a data protection supervisory authority located in the European Union or UK. Further information about how to contact your local data protection authority is available at the website of the European Commission.

If you would like to exercise your EEA and UK privacy rights, please contact us as specified in the Contact Us section with a reference to “EEA and UK.” 

  • Choices under the GDPR

Data Subjects have the right to opt out of (i) disclosures of their Personal Data to third parties not identified at the time of collection or subsequently authorized, and (ii) uses of Personal Data for purposes materially different from those disclosed at the time of collection or subsequently authorized. Data Subjects who wish to limit the use or disclosure of their Personal Data should submit that request to our Data Protection Officer. We will cooperate with Data Subjects’ instructions regarding Data Subjects’ choices.

All of our general emails also contain an unsubscribe link at the bottom and you can unsubscribe to such emails at any time by clicking on that link.

  • Security

See the “What security measures do we take?” section above for more information about our security practices.

  • Retention of Personal Data

For more information, please refer to the “Retention Period” section above.

  • Transfers to the United States

In using the Services, your Personal Data will be transferred to the United States, which is not recognized as a country having adequate safeguards for the protection of Personal Data. Lockstep Technology Group relies on your consent or Article 49 of the GDPR for transfers of data collected from Data Subjects in the EU and EEA. Transfers are made to Lockstep Technology Group only if the Data Subject has explicitly consented to the proposed transfer after having been informed of the possible risks of such transfers. Additionally, we transfer data as necessary for the performance of a contract between you as the Data Subject and Lockstep Technology Group as the Controller, to Data Processors who have an agreement with us that includes protecting your privacy and the security of your data, and in cases where your Personal Data is necessary for the implementation of pre-contractual measures taken in accordance with your requests.

California Privacy Rights

This section explains how we collect, use, and disclose Personal Information about users, customers, and visitors who reside in California (“consumers” or “you”).  It also explains certain rights afforded to consumers under California’s Shine the Light law and the California Consumer Privacy Act of 2018 (“CCPA”), as revised and updated by the California Privacy Rights Act (“CPRA”). This section uses certain terms that have the meaning given to them in the CCPA including Personal Information.

  • Shine the Light

Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to California Disclosure Information.

  • Categories of Personal Information Collected

We may collect (and have collected during the 12-month period prior to the “Last Modified” date of this Privacy Policy) the above categories of Personal Information about you in the “What information do we collect?” section above.

  • Purpose of Collection

We may use (and may have used during the 12-month period prior to the “Last Modified” date of this Privacy Policy) your Personal Information for the business or commercial purposes described in the Purpose of Collection section above.

  • Sources of Personal Information

During the 12-month period prior to the “Last Modified” date of this Privacy Policy, we may obtain (and may have obtained) Personal Information about you from the sources identified in the “What information do we collect?” section above.

  • Selling and Sharing Personal Information

We do not sell or share your Personal Information in exchange for monetary consideration; however, we may use tools described above such as Google Analytics, which may be interpreted as sharing your Personal Information.  As such, please see the above “Server Logs” and “Cookies and Choices” sections for more information regarding opting out of use of these tools.

During the 12-month period prior to the “Last Modified” date of this Privacy Policy, we may have shared or disclosed the following categories of Personal Information about you for a business or commercial purpose with certain categories of third parties, as described below:

Categories of Personal Information that May Be Sold, Shared, or Disclosed

Categories of Third Parties to whom Personal Information May Be Sold, Shared, or Disclosed

Business or Commercial Purpose of Selling, Sharing, or Disclosing Personal Information

Identifiers
  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Provide services
  • Communicate with you
  • Monitor the Site and Services
  • Respond to Inquiries and Fulfill Requests
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes

Personal Data Categories Listed in The California Customer Records Statute (Cal. Civ. Code §1798.80(e))
  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Provide services
  • Communicate with you
  • Monitor the Site and Services
  • Respond to Inquiries and Fulfill Requests
  • Process payment
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes

Shopping Data
  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Provide services
  • Communicate with you
  • Monitor the Site and Services
  • Respond to Inquiries and Fulfill Requests
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes

Sensitive Personal Data
  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Provide services
  • Communicate with you
  • Monitor the Site and Services
  • Respond to Inquiries and Fulfill Requests
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes

Location Data
  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Other Users
  • Provide services
  • Communicate with you
  • Monitor the Site and Services
  • Respond to Inquiries and Fulfill Requests
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes

Internet or Other Electronic Network Activity

  • Subsidiaries and Affiliates
  • Service Providers and Contractors
  • Business Partners
  • Marketing Partners
  • Advertising Partners
  • Provide services
  • Monitor and maintain the Site and Services
  • Improve the Site and Services
  • Support Business Operations
  • Fulfill Other Purposes
  • California Consumer Privacy Rights

Under CCPA, consumers have certain rights regarding their Personal Information, as described below.

  • Right of Access: You have the right to request, twice in a 12-month period, that we disclose to you the following information about you, limited to the preceding twelve (12) months:
    • The categories of Personal Information that we collected about you;
    • The categories of sources from which the Personal Information is collected;
    • The business or commercial purpose for collecting or selling Personal Information;
    • The categories of third parties with whom we share Personal Information;
    • The specific pieces of Personal Information that we have collected about you;
    • The categories of Personal Information that we disclosed about you for a business purpose or sold to third-parties; and
    • For each category of Personal Information identified, the categories of third parties to whom the information was disclosed or sold.
  • Right of Deletion: You have the right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.
  • Right to Opt-Out: You have the right to opt-out of the disclosure of Personal Information about you for monetary or other valuable consideration. However, we do not sell any Personal Information.
  • Right to Opt-In: We do not have actual knowledge that we collect, share, or sell the Personal Information of minors under the age of 16.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: You may request specific limitations on further sharing, use, or disclosure of your Sensitive Personal Information that is collected or processed for “the purpose of inferring characteristics about a consumer.” However, we do not collect or process Sensitive Personal Information for this purpose.
  • Right to Correction: You have the right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.

If you would like to exercise your California privacy rights, please refer to the “Consumer Requests and Verification” section below.

Virginia, Colorado, Connecticut, Utah Privacy Rights

This section is applicable to residents of Virginia, Colorado, Connecticut, or Utah. If you are a resident of Virginia, Colorado, Connecticut, or Utah, you have certain rights described below. The following do not apply to individuals who do not live in Virginia, Colorado, Connecticut, or Utah on a permanent basis, individuals we do not collect personal information about, or individuals for whom all of the information we collect is exempt from the statutes. “Personal Data,” for purposes of this section regarding the rights of residents, means any information that is linked or reasonably linkable to an identified or identifiable natural person and does not include de-identified information or publicly available information.

This section applies only to Virginia, Colorado, Connecticut residents to the extent their Personal Data is subject to the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA) or any amendments or acts thereto upon their effective dates.  The categories of Personal Data processed, the purposes of processing, the categories of Personal Data shared, and the categories of third parties to which Personal Data is shared are provided in the above sections of this Privacy Policy, including the chart depicted in the above California Privacy Rights section.

  • Rights under VCDPA, CPA, CTDPA, and UCPA

Virginia, Colorado, Connecticut, and Utah privacy law provides residents with specific rights regarding Personal Data, including:

  • Right to Access. You have the right to confirm whether or not we are processing your Personal Data and to access such information.

 

  • Right to Correction. You have the right to correct inaccuracies in your Personal Data which we have collected, taking into account the nature of the Personal Data and the purposes of processing the Personal Data.

 

  • Right to Deletion. You have the right to request deletion of Personal Data provided by or obtained about you, subject to legal exemptions.

 

  • Right to Data Portability. You have the right to obtain a copy of your Personal Data.

 

  • Right to Opt-Out. You have the right to opt out of the processing of Personal Data for purposes of (1) targeted advertising; (2) the sale of Personal Data; or, if you are in Virginia or Colorado (3) profiling in furtherance of decisions that produce legal or similarly significant effects.

If you would like to exercise any of the rights provided, please refer to the Consumer Requests and Verification section below.

Consumer Requests and Verification

  • Right to Non-Discrimination

We may not discriminate against you because you exercise any of your privacy rights contained in this Privacy Policy including, but not limited to:

  • Denying goods or services to you;
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
  • Providing a different level or quality of goods or services to you; or
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
  • Verifying Requests

You may request to exercise your rights of access, deletion, or correction by contacting us as described in the “Contact Us” section below. To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request.  If you request access to or deletion of your Personal Information, we may require you to provide any of the following information: name, date of birth, email address, telephone number, or postal address. When you make such a request, you can expect the following:

  • As required under applicable law, we will verify your identity. You will need to provide us with your email address and full name. We may ask for additional information if needed.
  • We will confirm that you want your information accessed, corrected, and/or deleted.
  • We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
  • We will respond to your request within 45 days upon receipt of your request. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
  • In certain cases, a request for access, correction, or deletion may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, or if we need the information for internal purposes such as providing services or completing an order. If we deny your request, we will explain why we denied it and delete any other information that is not protected and subject to denial.
  • Authorized Agents

You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the “Contact US” section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:

  • The authorized agent to provide proof that you provided signed permission to the authorized agent to submit the request;
  • You to verify your identity directly with us; or
  • You to directly confirm with us that you provided the authorized agent permission to submit the request.
  • Virginia and Connecticut Appeal Process

If you have made a request to access, correct, or delete your Personal Information under VCDPA and CTDPA, and we have declined to take action, you may appeal our decision within 45 days of the denial. When you make such an appeal, you can expect the following:

  • We will verify your identity. You will need to provide us with your email address and full name. We may ask for additional information if needed.
  • We will review your appeal and respond in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision, within 45 days upon receipt of your appeal. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
  • In certain cases, an appeal may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, or if we need the information for internal purposes such as providing services or completing an order. If we deny your appeal, we will explain why we denied it and provide you with a method to contact your state’s Attorney General to submit a complaint.

Privacy Policy Changes

Any changes to our Privacy Policy will be posted to this Site. If the revision or modification is material, we will provide you notification via email or via the Site. This policy was last modified on 09/18/2024. All changes are effective as of the date we posted the revised Privacy Policy to this Site. Usage of this Site and the Services indicates acceptance of any revised Privacy Policy. You should periodically read the Privacy Policy to learn of any revisions or updates.

Contact Us

If you have any questions regarding this Privacy Policy or our Services, or you want to opt out of emails from Lockstep Technology Group, please contact us using the information below.

Lockstep Technology Group
Direct: (678) 444-4590
Email: hello@lockstepgroup.com
190 Technology Parkway NW, Suite 125, Peachtree Corners, GA 30092