So you’ve got a user reporting a connectivity problem to your XenDesktop infrastructure, which is published to the web via StoreFront and NetScaler Gateway. Here are the basic troubleshooting steps for moving forward when you don’t have nearly enough information.
I was recently tasked with deploying Centrify as a SAML Identity Provider (IdP) alongside a NetScaler and XenDesktop 7. If you’ve attempted this, you might have found or have been directed to this Centrify community post which details the process. And if you’ve attempted the process documented there, you probably came to the same conclusion that…
One of the most common issues we encounter in many Citrix environments is a lack of basic monitoring. Companies spend hundreds of thousands of dollars on software, networking, storage, and servers to build the virtual desktop and application environments then struggle to proactively support their systems because there is no effective monitoring solution in place….