As the coronavirus (COVID-19) continues to spread, the Lockstep team is committed to providing uninterrupted continuity of service to our customers and the safety of our employees. We recognize the unique role Lockstep plays in supporting your business and realize that your businesses and infrastructures are under increasing strain due to COVID-19. Lockstep’s teams are here to help keep your environments up and running to ensure that you and your business can operate as normally as possible during these unusual times.
Lockstep compliance with CDC and WHO guidelines: Our offices are adhering to all Center for Disease Control (CDC) and World Health Organization (WHO) guidelines.
Business travel: We’ve restricted all business travel through Friday, March, 27th. All Lockstep employees are equipped to engage with you via remote productivity tools (Email, Zoom, etc).
Remote-equipped workforce: Out of an abundance of caution, we have requested that our Lockstep employees work remotely until further notice. All Lockstep employees have been provided with the necessary tools and system capabilities to ensure business continuity and maintain the gold-standard service that you are accustomed to receiving from our team.
Commitment to customers: Lockstep has business continuity and disaster recovery plans in place to ensure that our business, and yours, continue to run smoothly during times of disruption.
We recognize that in uncertain times, there are no perfect decisions. We weighed carefully members of our team (staff and customers) and varied expectations about timing, servicing our customers, and working, and we are confident that these decisions prioritize the health of our community and communities around us, to the utmost of our ability. Thank you for continuing to trust Lockstep with your company’s critical infrastructure needs. As always, we’re here to help and if you have a specific concern please reach out to us at firstname.lastname@example.org